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Inogen Portable Oxygen Concentrators Review

Inogen's industry-leading warranty is ane of the reasons it'south 1 of our top picks for Best Portable Oxygen Concentrators. Its proprietary Intelligent Commitment Engineering delivers oxygen within the first 400 milliseconds of inhalation when oxygen has the most effect on lung gas exchange. Intelligent Commitment Technology received clinical study validation for providing the necessary oxygen levels to most patients during any activity throughout the day and all sleep phases. An Inogen One portable oxygen concentrator can simplify life by replacing all oxygen sources for most people requiring this therapy.

Inogen'south portable oxygen concentrators require no tanks to refill or supplant and no regulators. The company offers "oxygen therapy on your terms" because when you switch to an Inogen One, you no longer need to plan your week around oxygen tank deliveries and the insurance, copays and other bills that come with ordering tanks.

The Inogen One portable oxygen concentrator plugs into a wall outlet or DC car outlet for ability, or apply the rechargeable battery when walking effectually the firm or the boondocks. Inogen makes traveling with a POC much easier compared to traveling with tanks, and both Inogen One models are approved for use onboard all U.S. airlines. Inogen portable oxygen concentrators come with a 30-day risk-free trial (purchase only, restocking fees may utilize), and a three-twelvemonth to lifetime warranty with the bundles discussed beneath.

Pros

• Lifetime warranty (with Freedom Parcel or Parcel)
• Complimentary clinical services from licensed nurses and respiratory therapists
• An all-in-one solution for stationary, portable, and travel utilize, twenty-four hours or nighttime
• 30-day free trial (buy but, restocking fees may utilise)

Cons

• Insurance may non comprehend a portable oxygen concentrator

Inogen Portable Oxygen Concentrator Models

Choosing between Inogen portable oxygen concentrator (POC) models is uncomplicated with Inogen's modest but powerful line of products. The Inogen I comes in two models: the G4 and the G3. As the proper noun implies, the Inogen At Home is meant for use effectually the house with no bombardment power, but is notwithstanding very lightweight when compared with almost domicile units.

Inogen Portable Oxygen Concentrators
Feature	Inogen Ane G4	Inogen I G3	Inogen At Home
Technology	Clothing	Wearable	Stationary
Pulse Flow Settings	3	5	North/A
Continuous Catamenia	Northward/A	North/A	i-v liters/min.
Weight	2.8 lbs*	4.8 lbs**	18 lbs
AC Power	Yes	Yep	Yes
DC Ability	Yes	Yes	No
Battery Life	5 hours***	x hours****	North/A
Inogen Connect App	Yes	No	No
Warranty	3 yrs to lifetime	3 yrs to lifetime	iii yrs to lifetime
Price w/ Aircraft	$2,295 to $3,465	$ii,295 to $3,465	$ane,495 to $4,595

*with a single bombardment
**with a unmarried battery
***with a double battery
****with a double bombardment
Intelligent Delivery Technology is available simply on Inogen I POC models.

Inogen includes a carrying bag, AC/DC power cords (Ac for At Home) and free shipping with each portable oxygen concentrator. The G4 works with the Inogen Connect mobile app to view battery and column life, reset columns, receive maintenance reminders and software updates for the G4, and more.

Inogen Liberty Bundle and Packages

Both the Inogen One G4 and G3 offer money-saving Freedom Packages with extra batteries and a lifetime warranty. The Inogen Freedom Bundle offers the highest level of savings, combining an Inogen At Home with an Inogen I G4 with standard equipment, or a G3 with both unmarried- and double-cell batteries, plus a lifetime warranty for around $4,600.

Without a bundle or package, yous get a 3-year warranty, and Inogen One models include a unmarried-jail cell battery.

Inogen Portable Oxygen Concentrator Accessories

Inogen offers a full line of accessories for both portable oxygen concentrator models at very reasonable prices. You can purchase a carry strap ($xiii.95) or hip handbag ($59) for the Inogen One G4. Accessories for both the G4 and G3 include:

• Rechargeable Lithium-ion Batteries: Single ($325), Double ($495), External Charger ($285)
• Power: Air-conditioning ability supply ($79 to $149), DC cable ($65)
• Filtration: Particle filter ($eleven.95 to $21)
• Numberless: Backpack ($100) or Carrying bag ($24.95 to $49)

Where to Buy Inogen Portable Oxygen Concentrators

Inogen sells directly via the company website, over the phone and through authorized resellers. You volition observe all pricing and production details on the site.

The company too rents portable oxygen concentrators, with Inogen One G3 rentals being covered by many insurance companies and Medicare as durable medical equipment. While Medicare or well-nigh private insurance benefits don't include the Inogen 1 G4, many observe the toll worthwhile for a portable oxygen concentrator weighing under three pounds, so it can be carried in a haversack, handbag, or on the hip. If you take Medicare Supplement or Medicare Reward insurance, you may detect you lot have fractional coverage.

Inogen Complaints

Inogen is accredited with the Better Business concern Agency with an "A+" rating. ConsumerAffairs ranks the POC provider in their tiptop v choices, and Top10Reviews calls the G4, "one of the lightest oxygen concentrators available on the market today." Trustpilot has nearly 1,000 consumer reviews to date with an average 4 out of 5-star rating. The bulk of Inogen G3 customers leaving comments in the COPD Foundation online community are overwhelmingly positive.

Source: Inogen

Inogen Portable Oxygen Concentrators Q&A

• Are Inogen portable oxygen concentrators noisy?
  While you will hear a slight hum and a whoosh sound from the concentrator every bit it converts air to oxygen, the Inogen One G3 and G4 are ii of the quietest portable oxygen concentrators on the market.

• Do commercial airlines allow Inogen portable oxygen concentrators on flights?
  Yes. The FAA approves both Inogen One models for use on whatever commercial shipping with flights in the U.s..

• What type of maintenance exercise Inogen portable oxygen concentrators require?
  The particle screen and filters should exist cleaned with mild detergent and water weekly. The metal columns holding the sieve beds should be replaced every xviii to 24 months. Read more about properly maintaining your portable oxygen concentrator.

• Do I demand a prescription to purchase a portable oxygen concentrator?
  Yes, to buy or rent a POC from any provider, yous must take a valid prescription.

• What makes Inogen stand out as a portable oxygen concentrator manufacturer?
  Inogen is certified by the Accreditation Commission for Health Care (ACHC) and won many awards such as Design of the Decade, Medical Blueprint Excellence Awards Golden Winner and Frost & Sullivan Oxygen Therapy Production of the Year, amid others.

Conclusion

In 2004, Inogen created their outset portable oxygen concentrator for the grandmother of one of the founders which is the inspiration for the company. Inogen's business continues to grow and improve with an expanding customer base. Inogen'south made-in-America, lightweight portable oxygen concentrators help oxygen therapy patients live an contained lifestyle thanks to competitive pricing and an industry-leading warranty.

For more information about Inogen portable oxygen concentrators check out their website to request a free info kit or call 888-233-9536

Recent Reviews

Featured Review

I own a G4 and hire a G3 and stationary unit of measurement with continuous flow for use at night. I travel by air without problems and my G4 is small, comfy and sturdy. I utilize the G3 for fill-in. Whenever I have had whatsoever issues or needed replenishment supplies, Inogen has been helpful and prompt. I purchased and rented straight from Inogen and have been a customer since 2015.

Joyce K.

Norfolk, WV

I have had goose egg but issues since the day the concentrator was received. The salesman lied to me again and again. I was told that in order to get the portable Inogen I would take to buy the whole unit which includes the oxygen concentrator.

He also told me that Medicare would send me the monthly payment and that I should ship that money to showtime class medical. Afterwards speaking to Medicare they informed me that they never transport patients payments.

I besides talked to a supervisor at Care Airways Co. and all he did was call representatives at Medicare "bone heads". The total beak came to $4500. I was switched to a finance company which I thought was first grade medical.

I am in the process of trying to send back the concentrator and portable but I am having a very hard time. I am at present waiting for the finance company to return my phone telephone call so I can return the items. This has to be the worst company I have ever dealt with.

Florence R.

Cranston, RI

The first machine was not powerful plenty so nosotros ordered a second. Simply outside of our 30 mean solar day buy back window my stepfather passed away and Inogen is offering us no options.

They know that their customers are generally terminal and would rather collect money from their family than offer some sort of buyback program or extended return option in these cases. It's disgusting honestly.

Shakyra M.

New York, NY

In full general, Inogen portables are expert but the cases have problems. The shoulder strap connects with a claw that easily disconnects. When that happens the machine falls on the floor, which can't be skillful. Delight redesign the claw.

The new G5 comes with a handsome leather case, but the bottom padding is on the corners and so the machine will not sit upright. In addition, putting the canula connectedness on tiptop of the machine means it's usually kinked.

The older machines with connection on the side were less susceptible. Does Inogen always talk to users when it designs its equipment?

Kathye T.

Denver, CO

I merely hung upward with their customer service. Worst experience ever. I have no words for how bad these people were.

I was calling on behalf of my mother (and they knew information technology). First they asked for all my personal data. Then they wouldn't answer a elementary question as to if I'll be able to order a concentrator using a foreign prescription.

When I told them that if they won't answer I'll just go ahead and order they told me it wasn't going to be possible. It took me 20 minutes to get that easy answer to a yeah or no question.

Now they have my personal data. If I tin can retrace spam I receive to Inogen, I but want to let them know that I tin can and will sue them for that. Worst customer service always. Stay away.

Amine M.

Gaspe, SELECT A Land

Inogen has been Amazing since the beginning conversation nosotros had with Tom. We had been using the portable canister system. It was very inconvenient & bulky. Plus way likewise heavy for Marie to deport herself...which was keeping her from being as independent as she likes.

Tom answered all our ?'s & put our mind @ ease that Inogen iv for the way for united states to motility forward due west/ our traveling oxygen needs. We Love It!! Tom also has kept in contact to make sure everything is running smoothen & we are all doing adept.

Virtually companies these days MIA as before long as you've given them your coin. Inogen is definitely a company that goes above & beyond in every expanse. Thank You to All.

Ann Due south.

Elkhart, IN

I have had my Inogen I G4 for three years. First, I dearest the convenience, the size, the portability. Initially I but used it at night and when I flew on airplanes. Afterward a recent COPD exacerbation, I am having to use it more frequently, especially when I exert myself.

It provides me with the O2 I need. Initially, I found the pulsating delivery a bit strange since I was used to continuous flow from an O2 tank. All the same, I at present find information technology comforting, specially at night since between the hum of the unit and the pulse, information technology provides soothing white racket.

Fortunately, when I purchased the unit I bought the lifetime warranty. I say fortunately, because I have had to have it replaced numerous times because of diverse bug.

Sometimes it's been an consequence with overheating; sometimes it's been a problem with alarms going off for no reason while I sleep; once it just totally stopped working; one time it became very loud, and once the metal nipple bankrupt off.

The adept news is that Inogen has always agreed to replace it. Usually, it is overnighted then I have a functioning unit of measurement very quickly. Initially Inogen used UPS which delivered the replacement and immediately picked upwardly the returning unit in the aforementioned visit.

UPS always provided me with a date and a delivery time window which fabricated it easy to know when the unit of measurement was arriving. Additionally, UPS has an app that allows you to follow your delivery.

Recently Inogen has switched to FedEx which is not nearly and so responsive. They merely provide a commitment twenty-four hour period but no time, so I take been stuck waiting.

Also, they do not take the returning unit at the same time and it'southward usually a couple of days afterward, simply they practice not provide a day or fourth dimension, so I've missed the pickup sometimes.

Another issue, is that when I take called, the client service person, until recently, did not provide whatsoever tips to problem shoot, but immediately recommended a switch out.

This last time, however, when my unit was overheating, I had a great customer service person who walked me through some steps to trouble shoot. In the end, she had me press the + while the unit of measurement was off, plugged in and had no bombardment attached.

From the readout, she was able to ascertain that indeed my unit was overheating. After some give-and-take with her supervisors, given how frequently my unit of measurement had to be changed out for a reconditioned unit, she had a brand new unit sent to me.

Additionally, when I told her about my result with FedEx and their pickup service, she emailed me a shipping label, and then in one case I got the new unit I was immediately able to have the render to a nearby FedEx office.

Bottom line, I really like my unit of measurement when it works. If I didn't accept the lifetime warranty, I would be very upset.

Finally, I recently had to replace the filter screen which I had lost. I didn't listen the price of the replacement ($12.00 for a piece that probably cost $2.00 to manufacture), but the $9.00 aircraft was ridiculous for such a small, light piece.

Joanne Due south.

Laurel, Doc

The Sales person whose name doesn't come to mind at the moment unfortunately was first-class, came across as a very caring person adamant to do the best for me.

Take 2 problems however, was given to sympathize that this machine is placidity whereas in fact I notice information technology a little noisy and would not be able to use it at a evidence for example as it would disturb others sitting nigh me.

The 2d trouble I have is with the Cannula, have finally constitute one that fits better in my nose and is soft, however near of the Cannula tubes are thick and a little likewise long and therefore unable to fit neatly in the pocket provided. Perhaps a larger pocket could be provided?

Doreen S.

Seminole, FL

I slumber every night with my Inogen one. Recently I have been sick and have been taking an afternoon nap with my inogen one. My doctor has me on 2% setting. I am now at the point I have to call and the columns and then they can be changed.

I live in a rural surface area about 100 miles from any large town and they don't service inogen products so have to rely on the post office, not skilful.

Beverly B.

Ennis, MT

I have COPD and was tired of being hooked up to a large abode concentrator and was able to purchase an Inogen One G-5. The convenience of having this portable unit of measurement gives me the assurance that I won't accept to lug a tank around or constantly Getting them filled. I love it.

Teresa S.

White Marsh, SELECT A STATE

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Source: https://www.retirementliving.com/reviews/inogen

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